ICT Solution & Digital | Software Development Services  Company

NEW JUBILEE GENERAL INSURANCE (CHATBOT INTEGRATION)

PROBLEM STATEMENT

Non-handling of customer’s queries outside the official working hours of 9-5 was not only causing the customers to lose their interest in client’s services because of non-engagement but also added substantially in not converting the visitors into potential customers hence creating a great deal of concern in client’s mind.

SOLUTION

Keeping in view the problem, SI Global proposed a game-changing solution by developing a Chatbot and integrating it with all the channels of communication the chatbot enabled them to have their customers facilitated anywhere and anytime.

BENEFITS

As a result of the system development, the organization’s productivity increased. Also, it significantly reduced their overall expenditures and improved customer service.

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Dymond Nisha
Founder – ceo